Shop No. 542, Pole No. 163, Main Rohtak Road,
Mundka, Nangloi - Delhi 110041
Helpline Number
9041298650, 011-41190922
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FAQ

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General Queries Customized Furniture Payment and Refunds Product Assembly and Delivery

General Queries

Where is your Showroom located?
Our Furniture showroom is located in Nangloi, Delhi. Here is the address:
Delhi Furniture House
Shop No. 542, Pole No. 163, Main Rohtak Road, Mundka,
Nangloi, Delhi
India - 110015
Get Directions
What are your timings?
We are open from Tuesday to Sunday, 10:00am to 8:00pm.
What is your Phone Number?
You can call us at 995.309.9402 to discuss enquire about any product and discuss your requirements
Do you provide warranty on your products?
We offer 1 year warranty on all our products. Please get in touch with us to know what exactly is covered in the product you buy.

Customized Furniture

Can you customize a product according to my preferred color and size?
Yes we can! Just visit our showroom at Nangloi and we can customize your furniture as you like.
I have a design of a sofa/bed, can you create a customized product based on that?
Absolutely we can! Our team of craftsmen can create your chosen design at the most affordable rates in Delhi. Our team has 15 years of experience in building furnitures. Give us a call at 995.309.9402 to discuss more.

Payment and Refunds

What form of payment do you accept?
We accept Cash, Cheque and NEFT Bank Transfer.
What is the tax charged on your products?
We charge 18% GST on all furniture products.
How much do I have to pay when I book a product?
  • For a retail product, the complete amount need to be paid so that we can ship your furniture to you.
  • For any customized product, we will need 50% of the amount to start working for you. Rest 50% need to be paid before the product is shipped to you.
What is your Refund Policy?
  • For a retail product, in case of an unavoidable issue we can refund upto 80% of the paid amount.
  • For a customized product, we hope you understand that we have to put work and material just for your product. The advance paid is non-refundable for such customizations.

Product Assembly and Delivery

Do I have to pay for the product assembly or delivery?
No, the cost on our website includes product assembly and free delivery in Delhi NCR region.
The product delivered to me has defects.
We apologize for any defects found on a delivered product. Please call us at 995.309.9402 asap and we will send our team to your doorstep to fix any such issue. Just make sure you inform us within 24 hours of delivery.
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Registered Address
  • Delhi Furniture House
    Shop No. 543, Pole No. 163, Main Rohtak Road, Mundka, Nangloi, Delhi
    India - 110041
  • Grievance Contact:
    Om Prakash
    [email protected]
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